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IT Services
Hardware

MTC is capable of providing IT solutions, products and services for companies throughout the UK. We can help organisations enhance their business performance through the integration, delivery and support of the best hardware and networking solutions available.
We believe in a core product strategy which focuses on the supply of Compaq, IBM, NEC, Sun, Hewlett-Packard, Toshiba, Cisco, Nortel, Novell, Lotus and Microsoft solutions.
Strong and well-managed partnerships with these key vendors enable us to provide a quality service to our clients. We deliver competitive and effective IT solutions.
We have the skills to offer advice and consult with you across your IT infrastructure and support your ultimate buying decision.
This is all achieved with the help of our experience, which allows us to offer comprehensive support, advise on logistics, configuration and delivery.
Take Complete Control of your Computer Communications.
We can also provide Bespoke PC's
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote.
Bespoke PC building

We don't believe in cutting corners - software and hardware is always sourced from a reputable supplier giving you the peace of mind to know your money is being spent professionally, with no hidden 'surprises' later on.
Beware of companies that don't provide you with original installation cd's and licenses. You may save some money in the short term, but the additional cost of solving problems later on, not to mention the legal issues of using pirated software is never worth the hassle.
What we will do:
  • Supply you with legal software
  • Assist with any licensing issues you may already have

What we won't do:

  • Supply OEM software without supplying a PC, or computer hardware
  • Mischannel (where software is distributed to users who do not qualify for special licenses - such as academic institutions)
  • Use copied discs
  • Use Fake Licensing - The End-User License Agreements (EULAs) we supply are genuine
  • Use 'Hard disk loading' (where one copy of a software program is installed illegally on many machines)
  • Use 'grey imports' (goods not for sale within this country)
  • Use counterfeit goods - we only buy from reputable, known sources

Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote.

Software

We can supply all your software needs, from the basics (eg Windows, MSOffice) through to utilities, anti-virus, specialist solutions, etc. We offer an advice service to assist you in selecting the right product for your requirements. We also provide software installation and/or training services.
With over 10 years experience in user support, we can ensure the best solutions are tailored to your needs.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote.

Network Installation

Whether you already have a large network in place, or are simply thinking about connecting two PCs together, we can help. From planning the initial topology, to installing the wiring and hardware, we will work with you to meet your requirements.
We can answer all those questions you were afraid to ask. We can also advise on internal telephone systems and integration into your network wiring, to provide a complete and comprehensive package for your communications and obtain the maximum flexibility.
Our cabling is tested using specialist network testing equipment, and uses at least Cat 5e cables, allowing speeds of up to 100Mbps, or even 1000Mbps using gigabit Ethernet, we can also provide fibre-optic cabling for companies with a need for similar high-speed networks.
We are experts at Computer and Telecommunications cabling, Troubleshooting and Fault Diagnosis, Installing Network Connections, Providing Network Hardware and Cabling Solutions.
Our charges for office networking are very competitive, quoted on a per job basis.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote.

Computer Support

Starting at just £10 per PC per month, our support agreement offers your business peace of mind at an affordable price.
We offer four levels of support; Bronze, Silver, Gold and Platinum. During the agreement period, you are assured continued support via either telephone, email, or site visit.
Our initial visits will highlight areas for improvement, resolving potential causes for concern before they become a problem.
Bronze Package

  • 8 hour call out for server
  • 3 Day call out for clients
  • Standard Support: operating system problems, application problems, email problems, internet connectivity and network problems
  • Telephone Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Remote Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Email Support 09:00-17:00 Monday-Friday as per terms and conditions

Silver Package

  • 8 hour call out for server
  • 8 hour call out for clients
  • Initial Health Check
  • Standard Support: operating system problems, application problems, email problems, internet connectivity and network problems
  • Telephone Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Remote Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Email Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Hardware replacement at 5% discount on RRP

Gold Package

  • 4 hour call out for servers
  • 8 hour call out for clients
  • Bi-Monthly Half Day Visit
  • Initial Health Check, Initial Updating of Service Packs
  • Premium Support: operating system problems, application problems, email problems, internet connectivity and network problems, server administration, server failure problems, additional hardware inc network equipment, printers and scanners
  • Telephone Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Remote Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Email Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Hardware replacement at 7.5% discount on RRP

Platinum Package

  • 4 hour call out for server
  • 4 hour call out for clients
  • Monthly Half Day Visit
  • Initial Health Check
  • Initial Updating of Service Packs
  • Premium Support: operating system problems, application problems, email problems, internet connectivity and network problems, server administration, server failure problems, additional hardware inc network equipment, printers and scanners
  • Telephone Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Remote Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Email Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Hardware replacement at 10% discount on RRP

Telephone/Email Support Service

  • Standard Support: operating system problems, application problems, email problems, internet connectivity and network problems
  • Telephone Support 09:00-17:00 Monday-Friday as per terms and conditions
  • Email Support 09:00-17:00 Monday-Friday as per terms and conditions
  • £10 - Price is per month for each PC
  • £35 - Price is per month for each Server
  • Add remote support service for additional £10 per month

Non-Contract Call Out Charges
Typical call out charges as follows:

  • Callout 3 day response (including first hour) = £100
  • Callout 8 hour/Next Business Day (including first hour) = £150
  • Callout 4 hour (including first hour) = £175
  • On-Site = £37.50 Per Hour
  • Telephone Support = £30 Per Call
  • Remote Support = £50 per call
  • On-Site (Half Day) = £200
  • On-Site (Full Day) = £350

Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

PC Upgrades

We can supply and install upgrades to your existing machines, whatever your requirement. What's more, if you have a platinum level support agreement with us, installation could be free!
Whether it be a new graphics card, or replace a motherboard, processor and memory, we will do our best to beat any written quote, or save you the hassle of doing it yourself.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

PC Health Checks

You go to the doctors, your pets go to the vets, but what about your PC's?
With our on-site Health Checks (only £45 per PC) we will:

  • Troubleshoot any existing problems you may be having
  • Install all the latest service packs to Windows 98/2000/XP
  • Update Internet Explorer to the latest release and install relevant patches
  • Update Microsoft Office (97, 2000, and XP) to the latest service packs
  • Install the latest security updates, and anti-virus definitions (anti-virus software charges may apply)

Contact us now to ensure your PC is up to date, and safe. Want a Health Check AND a Security Check?
Already a support customer? If you are on a premium level support agreement we can include a health check of your systems as part of your agreement. If you are on a bronze, silver or gold level agreement we can offer you health checks for just £25 per pc.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

PC Security Checks

With our new Security Checks, at just £45 per PC, we will highlight areas of your organisation that could be vulnerable to potential hacker and virus attack, and fix them.
We will check the top ten vulnerabilities (as highlighted by the SANS Institute and the FBI), and issue updates in the event we find a security problem. We will offer advice on proper pass wording of your systems, and ways that hackers could gain access to your vital and confidential data.
Background

  • The majority of the successful attacks on operating systems come from only a few software vulnerabilities
  • Attackers are opportunistic, take the easiest and most convenient route, and exploit the best-known flaws with the most effective and widely available attack tools
  • Attackers are opportunistic, take the easiest and most convenient route, and exploit the best-known flaws with the most effective and widely available attack tools
  • System compromises in the Solar Sunrise Pentagon hacking incident, for example, and the easy and rapid spread of the Code Red and NIMDA worms can be traced to exploitation of unpatched vulnerabilities

Top Vulnerabilities to Windows Systems:

  • Internet Information Services (IIS)
  • Microsoft Data Access Components (MDAC) -- Remote Data Services
  • Microsoft SQL Server
  • NETBIOS -- Unprotected Windows Networking Shares
  • Anonymous Logon -- Null Sessions
  • LAN Manager Authentication -- Weak LM Hashing
  • General Windows Authentication -- Accounts with No Passwords or Weak Passwords
  • Internet Explorer
  • Remote Registry Access
  • Windows Scripting Host

What kind of threats do these pose?
If left unchecked such exploits could allow:

  • Someone to view documents across your network that should otherwise remain private
  • Web Sites to be brought down (through a Denial Of Service attack or DoS)
  • Commands to be run by someone outside the office as if they were sitting at one of the computers within it
  • Viruses such as SirCam and Nimda to roam free, and infect other companies through your machines
  • A hacker to eavesdrop, and pick up password from your network traffic to unencrypt and use
  • A hacker to completely take over someone elses system

Contact us now for further information, or to request a security check for your systems at just £45 per pc. Want a PC Health Check AND a PC Security Check?
All ready a support customer?If you are on a gold or platinum level support agreement we can include a security check of your systems as part of your agreement. If you are on a bronze or silver level agreement we can offer you security checks for just £25 per pc.
Please note: Our Security Checks do not guarantee protection from future attacks as new 'holes' are continuously found. We will advise on the best course of action to reduce the risk, and tighten security during our Security Check.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Migration

As firms upgrade or migrate from one Network Operating System to another, or from one messaging/groupware system to another etc., they need the assistance of a business partner with experience in these areas. We are an ideal partner using consultants that can handle any stage of a migration, from upgrading and/or expanding an existing network, to integrating different networks to creating a new environment from an existing environment. i.e. Novell NetWare migration to Windows NT Server.
When you need to extend the capabilities of an existing installation or implement a technology upgrade with a clear migration path, we can propose and implement a range of up-to-date solutions that build on what you have, hopefully without losing the value of your current investment.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Website Design

MTC has 10 years experience of developing exciting web pages.
Possessing a mixture of web development technologies including HTML, ASP, PHP, Coldfusion and JavaScript.
The use of the internet to find companies and products is increasing daily. We can design and set up your company web site to promote your image globally. Regular updates will keep people coming back to your site.
We can arrange for your own domain name www.yourcompany.co.uk (Subject to availability) and organise the hosting of your site. We provide the complete solution for your Internet presence, tailored to your needs.
We design practical sites which attract users and get your message across. Sites overladen with fancy graphics may look good, but if they take too long to download, people do not bother to wait and go away to find another site.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Website Hosting

What is Website Hosting?

To have a web site on the Internet you first need to have a web server. Unfortunately, owning a Web server can be very expensive and requires time and technical expertise that most businesses do not have. Hosting companies provide the equipment and other technical resources. Web hosts provide the place on the internet where a web site resides. It's a lot cheaper than buying your own server and you don't have to pay the technical staff to take care of it. A web host rents out space on a web server to various businesses. Each business builds their own web site and never has to worry about the maintenance of the web server.
Hosting involves the housing, serving and maintaining of files. They also provide a fast, highly secure connection to the Internet. If an individual business was hosting its own site it would require a similar connection and it would be expensive. Using a hosting service allows many companies to share the cost of a fast Internet connection.
A number of Internet access providers (ISP's) offer subscribers free space for a small Web site that is hosted by one of their computers. While these services are free, they are also very basic.

Virtual Hosting

Virtual hosting is the provision of server hosting services so that you do not have to purchase and maintain your own Web server and connections to the Internet. Virtual hosting provides a customer with domain name registration, an allocation of storage space for the Web site files, and email addresses. Management of the website is easily maintained through software.

Dedicated Server

A dedicated server refers to the rental of a server, related software and connection to the Internet. The server is housed in the Web hosting company's premises and is exclusively used by you. A dedicated server is usually needed for a site that may develop a considerable amount of traffic. The server can usually be configured and operated remotely from the client site. The use of a dedicated server on Web Hosts premises saves hardware, Internet connection, security and network administration costs.
The dedicated server provides a stated amount of memory, hard disk space and bandwidth (amount of data that can be delivered each month). The customer is usually provided with a domain name system, email and File Transfer Protocol (FTP) capabilities. Management of the website is easily maintained through software or some companies provide a user-friendly interface.

Co-Location

Co-Location means the provision of space for a customer's equipment on the service provider's premises. A company could place their own computer servers on the premises of the Internet service provider (ISP).
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Search Engine Management

There are so many ways to promote your site that the number of options can be overwhelming. There are newsgroups, mailing lists, classified advertisement clubs, free advertisement sites, search engines and trade boards to which to post your website address, but many will just take time and effort for no return.
We can help you plan and prioritise web promotion time to maximise your company exposure.
However, your first move is to add your Website address to all of your letterheads, business cards, brochures and invoices, etc. Then, notify all of your past and current clients and customers, and at the same time check their email addresses and update your contact database.
People can then find your site by simply typing your address (for example: www.yourcompany.co.uk or www.yourcompany.com) into their browser to get to your web site. You are now in a position to send hundreds, even thousands, of individual messages with your website information in a matter of minutes.
For a monthly fee - payable monthly by standing order, invoiced annually in advance - we can offer the following services:

SERVICE

Monthly

Annually

Monthly re-submission of your site to the top search engines (to help keep your site ranked high), we cannot guarantee where your site will be listed within the search engines, as it is only a single monthly submission. The search engines featured include Google and Lycos.

£10.00

£100.00

Provision of a sophisticated hit counter which enables you to view statistics about visits to your site.

£10.00

£100.00

Monthly submission of your main site and its gateways pages to over 5,000 advertising boards and over 5,000 classified ad sites.

£10.00

£100.00

Monthly posting of your site to industry specific trade boards bulletin boards and newsgroups (includes building of your industry target database).

£19.95

£199.50

MTC monthly website promotion plan:
Includes all of the items above minimum one year contract.

£39.95

£399.50

Submit your site to upto 400 search engines:
Again with this package we cannot guarantee first page listing, as it is a one off submission. The fact that you appear on upto 400 search engines should push visitors to the site though.

£17.50

£175.00

Submit your site to upto 400 search engines every month:
Your site will be submitted to over 400 search engines and directories each and every month for the next 12 months, ensuring that you always have a prominent position in all the major search engines, again we cannot guarantee first page listing. This is available at a special price of £299 for the next 12 months, this service is worth over £1400 compared to our single submission price.

£29.00

£299.00

MTC Advanced Search Engine Management:
Submission to over 50 search engines, we guarantee top 10 listing within 8 weeks or full money back guarantee, search engine positioning reports also included minimum one year contract.

 

£881.25

Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

IT Consultancy

MTC has 10 years experience of providing consultancy services to businesses.
We can provide Network Services, Technical Support, Migration Advice, Hardware and Network Support.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Anti-Virus Solutions

Viruses are the bane of the computing world. Virus such as BugBear, Nimda, and CodeRed to name but a few, have caused massive havoc to millions of PC users around the world.
If your computers are struck by a virus you could experience one of the following effects:

  • It can display an irritating message
  • It can delete, modify and corrupt files critical to the running of your business
  • It can lead to significant loss of network time thus reducing company efficiency
  • It can compromise company security by indiscriminately emailing confidential documents
  • Did you know?One of the most worrying side-effects of a virus is that it can seriously damage a company's credibility in the eyes of its customers

Thankfully there are preventative measures to ensure your computers stay virus free.
Through forging strong links with Symantec, one of the world leaders in Anti-virus solutions, we can aid you in protecting your computers.
If you would like to discuss these measures, which include stand-alone workstation configuration, or company wide solutions please contact us. We also offer anti-virus warnings sent to your email account which you can sign up for.
In addition we offer PC Health Checks that ensure your anti-virus software is fully up to date, and PC Security Checks which help to plug known exploitable holes within your systems.
Please contact us today either on 0870 8034851, or use our feedback form and we will return to you with a competitive quote.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Email Systems

If you have need for a more advanced email solution then perhaps we can assist.
Email is an integral part of communication between companies. It is cheaper than letter, or fax, and can allow for responses to be made quicker and more efficiently.
The use of attachments can reduce the time it takes to print, and send documents through the post, as well as having a marked influence on the reduction of postage costs, heightening your Return On Investment (ROI). There is also a reduction in the 'hassle' factor as emailing can take place straight through applications such as Word, or Excel.
A large number of industries have newsletters allowing readers access to current news, advice and offers that only appear through Email.
We have experience in setting up email solutions for small and large companies alike.
Whether it be a full Exchange 2000 Server setup, or a lower-cost Proxy Plus based system, we can accommodate your needs.
Exchange 2000
If you need a corporate Email system that integrates well into Windows 2000 Server, and Advanced Server, then look no further.
Already part of Windows 2000 Small Business Server, or as a separate package, if you are running Windows 2000 Server, or Advanced Server, Exchange 2000 provides you with all you need to set up Email accounts for staff.
With advanced features such as Public Folders, and Outlook Web Access, which allows you to view, and send email over the Internet.
Proxy Plus
Proxy Plus is a great way to provide:

  • Internet access for computers on your network via just one shared connection
  • An email server
  • A firewall for your network

Features include:

  • Automatic dialing/hanging-up of the telephone line
  • Support for ADSL and cable modems
  • Automatic sorting and routing of incoming email
  • Built in web server (a safer alternative to IIS)
  • Virus checking of incoming Email

A version supporting 3 users (2 concurrent users and 3 mail users) can be used freely.
Versions for 5, 10, or even unlimited users can be purchased through us.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Telephone Systems

Are you getting the most from your telephone system?
Your telephone system is usually forgotten, and it is not appreciated what an integral part of running your business it is.
How many enquiries could you be missing out on? How many customers have your competitors gained because your lines were engaged or there was no facility to leave a message?
The telephone is now the most important tool in building and maintaining relationships with customers and suppliers.
MTC IT Services is able to tailor business communication solutions to suit your requirements, from a small key system to a corporate PBX network.
Our expertise lies within The Nortel Meridian Range we can provide specialist support for Nortel Networks Meridian 1, whether it be providing handsets for your existing PBX, or advising on installation of a new PBX network.
We can provide a Managed Service for Meridian 1 where we remove the hassle from phone system management while you concentrate on your key business.
We can also maintain and supply a wide range of telephone systems and communications equipment.
We install a wide range of communications equipment, from a single desktop telephone to a large PABX.
MTC IT Services offer specialist, informed advice.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Backup & Disaster Recovery Solutions

There are a number of solutions on the market today designed to keep your data protected against loss. Sadly many smaller business choose not to take advantage of them. We have seen a number of companies come to us who have not backed up their data, and certainly wished they had when their system failed.
There are a number of options that will allow you to backup to CD, thus allowing back-ups of your data in a matter of minutes. With CD-Writers becoming less expensive, and writable CD's being relatively cheap, this provides an ideal solution for many businesses.
Tape Backup is another method used by many. Although more expensive than backing up to CD-R, there are considerable improvements in the amount of data that can be backed up, reducing the need to change media half way through the backup process. Typically tape backup offers storage in the region of 20 Gigabytes.
Our support customers already benefit from assistance in setting up backup solutions, if you would like some advice please contact us for a quote.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Custom Database Development

Database design is critical to the success of any new business system. Database design choices made early on in a project can massively affect the eventual time and expense of the project as well as more subtle factors like end-user acceptance and ongoing support issues.
MTC specialises in database design, utilising Microsoft SQL Server and Microsoft Access. We pride ourselves on the care taken up front to correctly analyse the clients needs and turn them into a robust database model.
We have experience of designing and deploying custom made databases to both small and large businesses alike.
If you are interested in having a database solution designed for you, or would perhaps like some advice on a database you currently use, we would be happy to assist.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.

Bespoke Business Systems Programming

Programming Services
We have experience developing custom-built applications tailored to your needs. Whether it be a complete system designed to handle your ordering, stock control, and dispatching, or a bridge between an existing application we can help.
With experience developing solutions in:

  • Microsoft .NET
  • Java
  • PHP
  • Microsoft SQL Server
  • Visual Basic
  • ASP/VBScript
  • Microsoft Access
  • Microsoft Excel / Word (macro development)

Whatever your needs we would be happy to discuss them with you.
Call us today to find out how we can help you.
Telephone +44 (0)208 4646 430, Email -info@esteemagroup.com
 and we will return to you with a competitive quote based on your requirements.